Payment method & cancellation costs

 

The following conditions apply to firm reservations:

  • Bookings made up to 42 days before arrival require a payment of 100% of the holiday price.
  • Bookings made more than 42 days before arrival require a payment of 20% of the holiday price.
  • The remainder of the tour price must be paid 3 weeks before arrival.

Cancellation by the customer / cancellation costs: You can cancel at any time before the start of the trip. Decisive for the cancellation costs is the receipt of the cancellation by us (by e-mail). If you do not receive a reply within 24 hours, please resend your cancellation, as it may have ended up in the spam folder. Cancellation costs:

  • Free cancellation up to 42 days before arrival, excluding bank charges.
  • 41 days until arrival: 100% of the booked price
  • In case of no-show: 100% of the booked price.

Payments are made as follows:

  • If there are less than 42 days between the booking date and the arrival date, the full amount will be paid.
  • In the event of cancellation, the amount will be retained in accordance with the cancellation costs and the remaining amount will be refunded.

 

The Greek government has decided to introduce a climate resilience levy on 1 January 2024. € 10 per night and accommodation if the living space is over 80 square metres. At Villas Vaya it is 10 euros per day (not per person).