Payment method & cancellation costs

The following conditions apply to firm reservations:

• Bookings made up to 42 days before arrival require a payment of 100% of the holiday price.
• Bookings made more than 42 days before arrival require a payment of 20% of the holiday price.
• The remainder of the tour price must be paid 3 weeks before arrival.

Cancellation by the customer / cancellation costs: You can cancel at any time before the start of the trip. Decisive for the cancellation costs is the receipt of the cancellation by us (by e-mail). If you do not receive a reply within 24 hours, please resend your cancellation, as it may have ended up in the spam folder. Cancellation costs:

• Up to 42 days before departure: 10% of the booked price
• 41 days until arrival: 100% of the booked price
• In case of no-show: 100% of the booked price.

Payments are made as follows:

• If there are less than 42 days between the booking date and the arrival date, the full amount will be paid.
• In the event of cancellation, the amount will be retained in accordance with the cancellation costs and the remaining amount will be refunded.

Please note that

As of January 1, 2024, the Greek government has implemented a Climate Resilience Tax for all tourist accommodations, including villas. This tax is part of an environmental initiative to support sustainability efforts across Greece.

For villas and accommodations over 120 sqm, the tax is €15 per night per villa. This fee is not per person but applies to the entire booking.

The tax is mandatory and must be paid upon arrival. It is not included in the accommodation price and will be collected separately at check-in.